Privacy Policy

隐私政策

Last Updated | 最后更新：16 October 2026

At Tomato Planter, we value your trust and respect your privacy. ♡

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from our website, https://tomatoplanter.store.

在 Tomato Planter，我们重视每一位顾客的信任与隐私。本政策说明我们如何收集、使用及保护您的个人资料。

1. Information We Collect | 我们收集的资料

When you visit our website or place an order, we may collect:

• Full name | 姓名

• Email address | 电邮地址

• Phone number | 电话号码

• Billing and shipping address | 账单及收货地址

• Order and purchase details | 订单及购买记录

• Payment confirmation and transaction information | 付款确认及交易资料

• Device, browsing and cookie information | 设备、浏览及 Cookie 资料

2. How We Use Your Information | 资料使用方式

We use your information to:

• Process and fulfil orders

• Arrange shipping and delivery

• Provide order updates and customer support

• Handle returns and refunds

• Improve our website and shopping experience

• Send promotional updates where permitted

我们收集的资料仅用于相关业务用途，包括订单处理、商品配送、售后服务及改善购物体验。

3. Payment Security | 付款安全

Payments are processed through the payment methods and payment service providers available at checkout.

Payment information is handled according to the security practices and privacy policies of the relevant payment providers.

付款将通过结账页面提供的付款服务进行处理，相关付款资料由付款服务商依照其安全措施和隐私政策处理。

4. Sharing of Information | 资料共享

We may share necessary information with trusted service providers, including:

• Shopify, our e-commerce platform

• Payment service providers

• Courier and delivery companies

• Order management and customer support providers

• Analytics and marketing providers, where applicable

We do not share personal information with unrelated parties for their independent marketing purposes without an appropriate legal basis.

我们可能向付款平台、物流公司及相关服务商提供完成订单所需的资料，并按照适用法律处理个人资料。

5. Cookies & Analytics | Cookies 与网站分析

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the shopping experience.

Where applicable, we provide privacy choices and consent controls for non-essential tracking.

网站可能使用 Cookies 以维持购物功能、分析网站表现及改善用户体验。

6. Data Protection & Retention | 资料保护与保存

We take reasonable steps to protect your personal information against unauthorised access, misuse, loss or disclosure.

We retain personal information only for as long as reasonably necessary for business, legal, accounting and other legitimate purposes.

我们采取合理措施保障个人资料安全，并只在业务及法律所需期间内保存相关资料。

7. Your Privacy Rights | 您的隐私权利

Subject to applicable laws, you may request access to or correction of your personal information, withdraw consent where applicable, or raise concerns about how your information is handled.

You may contact us using the details below.

根据适用法律，您可申请查阅、更正个人资料，或在适用情况下撤回同意及提出隐私相关疑问。

8. International Data Processing | 跨境资料处理

As our store operates using Shopify and other service providers, personal information may be processed or stored outside Malaysia.

Where applicable, we take steps to ensure that such transfers comply with relevant data protection requirements.

由于我们使用 Shopify 及其他服务平台，部分资料可能在马来西亚境外处理或储存，并将遵循适用的数据保护要求。

9. Children's Privacy | 儿童隐私

Our products are intended for children, but our website and purchasing services are intended for parents, guardians and other adult customers.

We do not knowingly seek to collect personal information directly from children.

我们的产品适合儿童，但网站购物服务主要面向家长、监护人及成年顾客。

10. Changes to This Policy | 政策更新

We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable laws.

Any updates will be published on this page.

我们可能根据业务或法律要求更新本政策，最新版本将公布于网站。

11. Contact Us | 联系我们

For privacy-related enquiries, please contact:

Store Name: Tomato Planter

Website: https://tomatoplanter.store

Email: info@tomatoplanter.store

Business Name: Della Stanza Enterprise

Business Address: No.33, Jalan 1/154, Taman Bukit Anggerik, Cheras, 56000 K.L

Thank you for trusting Tomato Planter. ♡